S. Patel
Hartford · Sr. Adjuster
SP
Hartford  /  Portfolio Performance

Continuum ROI across the book

View  YTD 2026
Book  All Injury LOB
Refreshed  04/22 07:15 PDT

Continuum Spend · YTD

$572K
48,217 claims screened + 4,104 deepened

Indemnity Saved

$7.1M
+38% vs PY same period

Continuum ROI

12.4×
spend-to-save ratio · book-wide

Avg Claim Cycle

28 days
-11 days vs PY · earlier dispositions

Spend vs. Recovery by Tier Where the continuum dollars land and what each tier returns

Tier 1 · Score
Tier 2 · OIA
Tier 3 · Monitor
Tier 4 · IR
Spend
Indemnity saved
Highest leverage tier: Tier 3 OIA Monitoring — $2.1M saved on $161K spend (13.0× ROI). Drives catch of late-emerging activity before settlement demand arrives.

Signal Mix · Portfolio Type distribution across all surfaced signals · YTD

1,862
Signals · 30d
Physical activity
44%
Employment / earnings
22%
Litigation / legal graph
18%
Lifestyle / location
10%
Other
6%
Signals per 1,000 monitored claims
Apr 09
Apr 22

Performance by Line of Business Where the continuum is pulling hardest

LineClaimsSignalsSavedROI
Personal Auto · BI 21,314 821 $3.1M 14.2×
Workers Comp 9,442 414 $1.9M 18.8×
Commercial Auto · BI 8,108 332 $1.1M 11.6×
General Liability 5,221 188 $612K 8.4×
Disability 2,814 74 $240K 6.1×
Med Mal 1,318 33 $148K 4.4×

Attorney Firm Watchlist Plaintiff firms triggering continuum escalations · YTD

Becker & Holt, LLP
Austin, TX · 41 claims · 11 IR escalations
Pattern
$1.4M
Morgan Caldwell Injury Group
Tampa, FL · 28 claims · 7 IR escalations
Pattern
$982K
Reyes & Associates
Phoenix, AZ · 22 claims · 5 IR escalations
Watch
$614K
Landry Injury Law
New Orleans, LA · 18 claims · 4 IR escalations
Watch
$488K
Fisher Rosen Trial Lawyers
Los Angeles, CA · 15 claims · 3 IR escalations
Watch
$372K
Delgado & Hayes
Miami, FL · 12 claims · 2 IR escalations
New
$228K