Hartford / My Queue / Next Actions

What needs you today

Assigned to me 142

Fresh signals (24h) 18

Reserve at risk $3.2M

All open 18

Reposition reserve 6

Escalate to IR 4

Coverage review 3

Refer to SIU 3

Settle-ready 2

P1 — Action needed today

est. $142K reserve impact

New since yesterday

12 Monitor · 4 IR · 2 Score

Cleared this week

avg cycle 2.8 days

Indemnity saved · MTD

$486K

across 23 repositioned claims

Claim

Claimant · Signal

Recommended Action

Continuum

Reserve Impact

Updated

CLM-48221

PAP · BI

Michael A. Torres

IR confirms full-speed athletic activity; reserve moved up on rep letter

Tier 4 · IR delivered · video captured

Reposition reserve before demand

Current $18.5K → target $6.5–9K

T1·T2·T3·T4

-$9.5Kest. save

6 min ago

CLM-47992

WC · IND

Danielle Brooks

CrossFit reel contradicts lift/bend restriction on MRP

Tier 3 · Monitor hit · 99% face match

Escalate to IR + SIU referral

Evidence-ready; confirm before EUO

T1·T2·T3·T4

-$24Kest. exposure

38 min ago

CLM-47814

CAL · BI

Robert Hanlon

Representation filing detected — large plaintiff firm attached

Tier 3 · Monitor hit · court ledger

Reserve review + early eval

Benchmark says +$28K on rep attach

T1·T2·T3·T4

+$28Kreserve gap

2 hr ago

CLM-47710

PAP · BI

Priya Natarajan

GoFundMe for unrelated medical event; lifestyle signal mixed

Tier 2 · OIA · subject to corroborate

Move to monitoring

Watch 30 days before demand

T1·T2·T3·T4

—TBD

4 hr ago

CLM-47698

PAP · BI

Kevin Alvaro

Fraud score 94 · same device across 3 prior claims on 2 carriers

Tier 1 · auto-promoted to OIA

Refer to SIU

Organized-pattern signature

T1·T2·T3·T4

-$42Kpotential fraud

5 hr ago

CLM-47540

GL · BI

Tanya Williams

Public obituary suggests subject involvement — confirm identity

Tier 2 · OIA · requires verification

Coverage review

Pause indemnity pending ID

T1·T2·T3·T4

-$15Kpending

7 hr ago

CLM-47402

PAP · BI

Jordan McKay

Clean sweep · no signals across Tier 2 + 30 days Tier 3

Tier 3 · Monitor · no alerts

Settle-ready

Supports original reserve band

T1·T2·T3·T4

Clearlow risk

1 day ago