S. Patel
Hartford · Sr. Adjuster
SP
Hartford  /  Continuum Overview

Continuous claim assessment, one surface

Last sync  2 min ago
Period  Apr 1 – 22, 2026
Book  Personal Auto · BI

Claims in Continuum

48,217
+3,104 added this week

Signals Surfaced · 30d

1,862
324 high severity

Reserve at Risk · Flagged

$42.8M
across 1,138 claims

Indemnity Recovered · YTD

$7.1M
12.4× Continuum spend

The Continuum Every claim moves through four depths of assessment. Spend scales with signal.

Tier 1 · Screen
$5 / claim
Automated Fraud Score
Every claim scored at FNOL. Identity resolution, device + network signals, historical patterns.
Claims scored (30d)48,217
Flagged for deeper look4,104
Avg turnaround14 sec
Tier 2 · Alert
$15 / claim
Online Injury Alerts
One-time OSINT sweep on flagged claims. Social, obituaries, public records, legal graph.
OIA sweeps (30d)4,104
Signals returned1,286
Positive hit rate31.3%
Tier 3 · Monitor
$25 / claim · ongoing
OIA Monitoring
Continuous watch over the life of the claim. New activity, lifestyle change, litigation filings.
Active monitors1,138
Fresh signals (30d)542
Avg time-to-alert41 min
Tier 4 · Investigate
$75 / report
Investigative Report
Full-service analyst-led deep dive. Court-ready evidence, identity-confirmed, litigation-defensible.
IRs delivered (30d)312
Avg analyst cycle18 hrs
Settlement impact$22.8K avg
In · Screened
48,217
100% of FNOL feed
Promoted to OIA
4,104
8.5% of screened
Moved to Monitoring
1,138
27.7% of OIA hits
Escalated to IR
312
27.4% of monitored

Recent Signal Activity

IR ready
Michael Torres
Analyst-confirmed: playing rec-league soccer 3 weeks post-DOL. Video evidence captured.
CLM-48221
6 min ago
Monitor hit
Danielle Brooks
New Instagram reel: CrossFit class, filmed yesterday. Lift pattern inconsistent with stated restriction.
CLM-47992
38 min ago
Monitor hit
Robert Hanlon
Litigation filing detected — represented counsel now attached. Reserve review recommended.
CLM-47814
2 hr ago
OIA hit
Priya Natarajan
Public GoFundMe for unrelated medical event raises lifestyle inconsistency. Recommend monitoring.
CLM-47710
4 hr ago
Fraud score
Kevin Alvaro
Score 94/100. Device reused on three prior claims across two carriers. Auto-promoted to OIA.
CLM-47698
5 hr ago

Signal Volume · Last 14 Days

High severity
Fraud score flags
312
OIA hits
184
Monitor alerts
46
Lines of business contributing signals
Personal Auto 44%
Workers Comp 22%
Comm. Auto 18%
GL 10%
Other 6%